Cookie Policy

Last Updated: March 12, 2026

This Cookie Policy explains how TRICKEST uses cookies and similar technologies to provide, secure, and improve our platform.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your browsing experience.

How We Use Cookies

We use cookies for the following purposes:

  • Authentication: Keep you logged in
  • Preferences: Remember your settings
  • Analytics: Understand how you use our platform
  • Security: Protect against fraud and abuse
  • Performance: Optimize platform speed

Types of Cookies We Use

🔒 Necessary Cookies (Required)

These cookies are essential for the platform to function.

  • Session JWT: Maintains your login state
  • Cookie Consent: Remembers your cookie preferences
  • CSRF Token: Prevents cross-site request forgery attacks

CANNOT BE DISABLED - Required for platform functionality

📊 Analytics Cookies (Optional)

These cookies help us understand user behavior.

  • Google Analytics 4:
    • Tracks page views, sessions, and user flow
    • Measures engagement and bounce rates
    • Provides device and location data
    • Retention: 14 months
  • Microsoft Clarity:
    • Records user sessions for UX analysis
    • Creates heatmaps showing click patterns
    • Tracks scroll depth and rage clicks
    • Retention: 30 days (recordings), 90 days (heatmaps)

CAN BE DISABLED - Use cookie banner to opt-out

📣 Marketing Cookies (Future - Not Implemented)

These cookies will be used for marketing purposes.

  • Social Media Pixels: Track ad conversions
  • Email Tracking: Measure email campaign effectiveness
  • Retargeting: Show relevant ads

NOT YET IMPLEMENTED - Coming soon

Third-Party Cookies

Our platform uses third-party services that may set cookies:

ServicePurposePrivacy Policy
Google AnalyticsUser analyticsView Policy
Microsoft ClarityHeatmaps & recordingsView Policy
Google OAuthAuthenticationView Policy
YouTubeVideo hostingView Policy

Managing Cookies

Our Cookie Banner

When you first visit TRICKEST, you'll see a cookie banner that lets you:

  • Accept All: Enable necessary, analytics, and marketing cookies
  • Necessary Only: Enable only required cookies
  • Customize: Choose which cookie categories to accept

Browser Settings

You can also manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

⚠️ Blocking necessary cookies may prevent the platform from functioning properly.

Cookie Lifespan

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiration or deletion
  • Authentication Cookies: 30 days (configurable)
  • Analytics Cookies: 14 months - 2 years

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

Contact Us

For questions about our use of cookies, contact us at:

📧 privacy@trickest.com

By using TRICKEST, you consent to our use of cookies as described in this policy.